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Membership Policy

Purpose

To outline the membership options, benefits, and responsibilities within The United Celebrant Network.

Scope 

This policy applies to all current and prospective members of The United Celebrant Network.

Policy Statement 

Membership in The United Celebrant Network is open to all celebrants who wish to join a supportive community and access resources to enhance their practice. We offer a low-cost joining fee and various pay-as-you-go services tailored to the needs of our members.

Procedures

1. Joining Fee: A one-time, low-cost joining fee is required for all new members.

2. Service Access: Members can choose and pay for additional services as needed.

3. Membership Renewal: Membership is renewed annually.

4. Member Benefits: Access to educational resources, networking opportunities, and community support.

Responsibilities  

The CEO is responsible for overseeing membership operations and ensuring that members receive the benefits and support outlined in this policy.

Code of Conduct Policy

Purpose  

To establish the standards of behaviour expected from members of The United Celebrant Network.

Scope  

This policy applies to all members and staff of The United Celebrant Network.

Policy Statement  

The United Celebrant Network is committed to fostering a respectful, supportive, and professional community. Members are expected to adhere to high standards of conduct in their interactions with other members and in their professional practice.

Procedures

1. Respectful Interaction: Members must treat each other with respect and courtesy.

2. Professional Integrity: Members should act with honesty and integrity in their professional duties.

3. Supportive Community: Members are encouraged to support one another and contribute positively to the network.

4. Conflict Resolution: Any disputes should be resolved amicably, with the assistance of network leadership if necessary.

Responsibilities 

The CEO is responsible for enforcing the Code of Conduct and addressing any breaches promptly.

Educational Resource Policy

Purpose

To outline the provision and access to educational resources for members of The United Celebrant Network.

Scope

This policy applies to all members of The United Celebrant Network.

Policy Statement

The United Celebrant Network is dedicated to providing high-quality educational resources to its members to support their professional development and continuous learning.

Procedures

1. Resource Availability: A variety of educational resources will be available to members, including workshops, webinars, and online materials.

2. Access: Members can access these resources through the network's online portal.

3. Feedback: Members are encouraged to provide feedback on resources to help improve and expand offerings.

Responsibilities 

The CEO is responsible for ensuring the availability and quality of educational resources.

Privacy Policy

Purpose

To ensure the privacy and confidentiality of member information.

Scope

This policy applies to all members and staff of The United Celebrant Network.

Policy Statement

The United Celebrant Network is committed to protecting the privacy of its members. All personal information collected will be handled in accordance with applicable privacy laws and principles.

Procedures

1. Information Collection: Personal information will be collected as necessary for membership and service provision.

2. Use and Disclosure: Personal information will only be used for the purposes for which it was collected and will not be disclosed without member consent, except as required by law.

3. Data Security: Appropriate measures will be taken to protect personal information from misuse, loss, or unauthorized access.

4. Access and Correction: Members have the right to access and correct their personal information.

Responsibilities 

The CEO is responsible for the implementation of this policy and ensuring compliance with privacy laws.

Complaints and Feedback Policy

Purpose

To provide a clear process for handling complaints and feedback from members.

Scope 

This policy applies to all members of The United Celebrant Network.

Policy Statement 

The United Celebrant Network values feedback and is committed to resolving complaints fairly and promptly.

Procedures

1. Submitting Complaints and Feedback: Members can submit complaints and feedback via email, phone, or in writing.

2. Acknowledgement: Complaints will be acknowledged within 10 business days.

3. Resolution: Complaints will be investigated and resolved within a reasonable timeframe, with regular updates provided to the complainant.

4. Continuous Improvement: Feedback will be used to improve network services and member experience.

Responsibilities

The CEO is responsible for overseeing the complaints and feedback process and ensuring timely resolution.

This policy ensures that The United Celebrant Network operates smoothly, supports its members effectively, and maintains high standards of professionalism and integrity.

Membership Fees and Refunds Policy

Purpose  

The purpose of this policy is to provide clear and consistent guidelines regarding membership fees and refunds for members of The United Celebrant Network.

Scope

This policy applies to all current and prospective members of The United Celebrant Network.

Policy Statement

The United Celebrant Network is committed to offering affordable membership options and ensuring transparency in our fee structure. We provide clear guidelines on membership fees, payment options, and refund policies to ensure members are informed and supported.

Procedures

1. Membership Fees

    - Joining Fee: A one-time, low-cost joining fee is required for all new members.

    - Annual Renewal: Membership must be renewed annually, and an annual fee is applicable.

    - Service Fees: Members can choose and pay for additional services on a pay-as-you-go basis.

2. Payment Options

    - Payment Methods: We accept payments via credit/debit card, bank transfer, and online payment platforms.

    - Payment Plans: Flexible payment plans are available for members who require them. Details are available upon request.

3. Refunds

    - Joining Fee: The joining fee is non-refundable except in cases where membership is cancelled within a 7-day cooling-off period from the date of joining. Members who are removed due to policy violations are not eligible for reimbursement. 

    - Annual Renewal Fee: The annual renewal fee is non-refundable once the renewal process is complete.

    - Service Fees: Refunds for additional services are considered on a case-by-case basis. Requests for refunds must be submitted in writing and will be reviewed by the CEO.

    - Processing Time: Approved refunds will be processed within 14 business days.

4. Refund Request Process

    - Submission: Members must submit a written request for a refund to the CEO, including details of the fee paid and the reason for the refund request.

    - Review: The CEO will review the request and notify the member of the decision within 10 business days.

    - Approval: If the refund is approved, the member will receive confirmation and details of the refund process.

In Addition; 

  • Event Cancellations: A full refund will be issued if the cancellation occurs at least seven days before the scheduled date. Cancellations made less than seven days in advance may not qualify for a refund unless under exceptional circumstances.

  • Workshop Cancellations: Full refunds are provided for workshop cancellations made within the stated terms at the time of booking.

Refund Processing:

  • Events: Cancellations made at least 7 days prior to the event date will receive a full refund. Later cancellations may not qualify unless under exceptional circumstances.

  • Workshops: Workshop fees are refunded if cancellation occurs within specified terms.

  • Membership Fees: Membership fees are non-refundable once paid.

Exceptional Circumstances:

  • Requests for refunds outside the stated terms (e.g., medical or family emergencies) are reviewed on a case-by-case basis by TUCN’s member support team.

Notification of Reimbursement:

  • Approved refunds are processed within 10 business days. Members are notified once the reimbursement is completed.

Responsibilities  

The CEO is responsible for the implementation of this policy and ensuring that all members are aware of the membership fee structure and refund procedures. The CEO is also responsible for handling refund requests and ensuring timely processing of approved refunds.

The United Celebrant Network and Training Programs Inclusion Policy

Introduction

The United Celebrant Network is committed to fostering an inclusive, diverse, and equitable environment for all our members and participants in our training programs. We believe that celebrating diversity and promoting inclusion enhances our community and aligns with our core values of support, education, and unique connections.

Purpose

This policy aims to ensure that The United Celebrant Network and its training programs are accessible, welcoming, and supportive to individuals of all backgrounds, and to promote an inclusive culture where everyone feels valued and respected.

Scope

This policy applies to all members, staff, trainers, contractors, and participants involved in The United Celebrant Network and its associated training programs.

Principles

Our inclusion policy is guided by the following principles:

1. Equity and Fairness: We are committed to providing equal opportunities and ensuring fair treatment for all, regardless of race, ethnicity, gender, age, disability, sexual orientation, religion, socioeconomic status, or any other characteristic.

2. Diversity: We recognise and value the diversity of our members and participants. We strive to create an environment where different perspectives are respected and celebrated.

3. Accessibility: We are dedicated to ensuring that our programs and services are accessible to all. This includes providing reasonable adjustments and accommodations to support participation.

4. Respect and Dignity: We promote a culture of respect and dignity. Harassment, discrimination, and bullying are not tolerated.

5. Continuous Improvement: We are committed to continually reviewing and improving our policies, practices, and training to enhance inclusion and diversity.

Types of Diversity

The United Celebrant Network acknowledges and respects various types of diversity, including but not limited to:

1. Race and Ethnicity: We celebrate cultural differences and strive to create an inclusive environment where everyone, regardless of their racial or ethnic background, feels valued and respected.

2. Gender and Gender Identity: We support all gender identities and expressions. Our network aims to be a safe space for individuals of all genders, including non-binary and transgender members.

3. Age: We recognise the value of intergenerational collaboration and welcome members of all ages, promoting mutual respect and learning across different age groups.

4. Disability: We are committed to ensuring accessibility for members with disabilities by providing necessary accommodations and fostering an inclusive environment.

5. Sexual Orientation: We support and celebrate the LGBTQ+ community, ensuring that all members feel included and respected regardless of their sexual orientation.

6. Religion and Belief: We respect all religious beliefs and practices, fostering an environment where individuals can freely express their faith without fear of discrimination.

7. Socioeconomic Status: We strive to be inclusive of members from all socioeconomic backgrounds, recognising the diverse perspectives and experiences they bring to our community.

Implementation

To achieve these principles, The United Celebrant Network will:

1. Education and Training: Provide ongoing education and training on diversity and inclusion to all members, staff, trainers, and contractors.

2. Inclusive Practices: Ensure that our recruitment, membership, and training practices are inclusive and non-discriminatory.

3. Support Mechanisms: Establish support mechanisms for individuals from diverse backgrounds, including mentorship programs, support groups, and accessible resources.

4. Feedback and Reporting: Encourage feedback from members and participants on our inclusion practices and provide clear reporting mechanisms for any concerns or incidents related to discrimination or exclusion.

5. Partnerships: Collaborate with diverse community organisations and stakeholders to promote inclusion and diversity within our network.

Member Responsibility

While The United Celebrant Network is committed to providing support and resources for diversity and inclusion, we also emphasize that members must take ownership of their own learning, support, and education. Given our limited resources, it is crucial that members actively engage in self-directed learning and seek out opportunities to enhance their understanding of diversity and inclusion independently.

Monitoring and Evaluation

We will regularly monitor and evaluate our inclusion efforts to ensure they are effective and aligned with best practices. This includes:

1. Data Collection: Collecting and analysing data on the diversity of our members and participants to identify areas for improvement.

2. Feedback: Gathering regular feedback from members, participants, and stakeholders on our inclusion practices.

3. Review: Conducting annual reviews of our inclusion policy and practices to ensure they remain relevant and effective.

Conclusion

The United Celebrant Network is dedicated to creating a welcoming and inclusive environment for all. By embracing diversity and promoting inclusion, we aim to build a stronger, more supportive, and vibrant celebrant community. Members are encouraged to take an active role in their own learning and development to fully benefit from our inclusive practices.

For any questions or further information regarding this policy, please contact our Inclusion Officer at hello@theunitedcelebrantnetwork.com.

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Membership Renewal and Payment Terms

By entering your payment details and selecting “Accept,” you agree to an automatic annual renewal of your membership with The United Celebrant Network (TUCN). Renewal notifications will be sent before each membership cycle to keep you informed of the upcoming renewal.

To maintain uninterrupted membership, please ensure your payment details are up-to-date. In the event that payment processing fails, your membership may be suspended until updated payment details are provided. You can update your payment details in your membership profile. 

Please note that membership fees are subject to change. You are encouraged to review the renewal amount annually to stay informed of any adjustments to membership costs.

Online Workshops and Intellectual Property Policy

Purpose:
This policy outlines the ownership and use of intellectual property (IP) for online workshops, resources, and other educational materials provided by The United Celebrant Network (TUCN), as held by The Unleashed Collective.

Policy Statement:
All content provided through TUCN’s workshops, webinars, and online resources, including but not limited to video materials, presentations, manuals, workbooks, and training materials, are the intellectual property of The Unleashed Collective. Members and participants are granted access solely for personal and educational purposes within TUCN. Reproduction, distribution, or use of this content for any external or commercial purposes without explicit written consent from The Unleashed Collective is strictly prohibited. Unauthorised use of TUCN’s IP may result in immediate membership termination and possible legal action.

Online Workshops and Intellectual Property Policy

Policy:

The Unleashed Collective holds all intellectual property (IP) rights for all materials developed for and provided through TUCN, including workshops, educational materials, and training resources. These resources are intended solely for members' personal and professional development within TUCN and cannot be reproduced, distributed, or used outside of the network without prior authorization.

Procedures:

  1. Access Control:

    1. Only registered TUCN members can access online workshops and associated materials.

    2. Materials are shared via secure platforms accessible only to verified members.

  2. Member Agreement:

    1. Upon joining each workshop, members agree to TUCN’s IP terms by checking a consent box or signing a digital agreement acknowledging the restriction on copying or distributing materials.

  3. Content Watermarking:

    1. Workshop materials are digitally watermarked with TUCN and The Unleashed Collective logos to reinforce the ownership of the content.

  4. Violation Handling:

    1. If unauthorised use is suspected, TUCN will issue a cease-and-desist notice to the violating member.

    2. Persistent violations may lead to suspension or termination of membership and possible legal action.

Data Protection Policy

Data Protection Policy

Purpose:
To ensure the security and confidentiality of all data collected and stored by The United Celebrant Network (TUCN), safeguarding members' personal and business information.

Policy Statement:
TUCN is committed to maintaining the highest standards of data protection. All personal information collected from members is securely stored and protected against unauthorised access, loss, or misuse. TUCN complies with applicable data protection laws, ensuring that all data is handled transparently and responsibly. Members have the right to access their data upon request and can request corrections or updates. Access to personal data is strictly limited to authorized personnel within TUCN for the purpose of member support and administration.

Policy:

TUCN is committed to ensuring the privacy and security of members' data, stored securely and managed according to relevant data protection laws. Personal information is collected only for TUCN operational purposes and accessed by authorized personnel only.

Procedures:

  1. Data Collection and Storage:

    1. All member information is collected through encrypted forms and stored in secure, password-protected databases.

    2. Access to databases is limited to authorized personnel trained in data protection procedures.

  2. Access Control:

    1. Only essential personnel have access to sensitive member data. Access rights are reviewed annually.

  3. Data Access Requests:

    1. Members may request to review or update their data by contacting TUCN’s data protection officer via email.

    2. Data correction requests are actioned within 10 business days.

  4. Data Breach Response:

    1. In the event of a suspected data breach, TUCN will notify affected members and initiate an investigation within 24 hours.

    2. Findings and actions taken to resolve the breach will be documented, and a follow-up notification will be sent to members.

Privacy and Third-Party Information Sharing Policy

Purpose:
To clarify TUCN’s stance on privacy and ensure that members' personal information is not shared with any third parties.

Policy Statement:
TUCN respects members' privacy and does not share personal information with third parties without explicit member consent, except when required by law. Any data shared with external service providers (for example, payment processors) is done with strict confidentiality and only to support the operational functions of TUCN. TUCN will not sell, lease, or distribute member information for any external marketing or advertising purposes.

Policy:

TUCN strictly protects member privacy and does not share personal information with third parties, except when legally required or for essential operational functions with trusted vendors.

Procedures:

  1. Confidentiality Agreements:

    1. All third-party vendors (e.g., payment processors) sign confidentiality agreements ensuring they meet TUCN’s data protection standards.

  2. Member Consent:

    1. Members are informed of any data-sharing processes that may involve third-party vendors during registration and are required to give consent before processing.

  3. Access Reviews:

    1. A quarterly review of third-party vendor access is conducted to ensure compliance with privacy agreements.

  4. Handling Requests for Information:

    1. TUCN will only release information to external entities upon legal request (e.g., law enforcement) and will notify affected members when possible.

    2. In addition;

    3. Information Collection: Personal information will be collected as necessary for membership and service provision.

    4. Use and Disclosure: Personal information will only be used for the purposes for which it was collected and will not be disclosed without member consent, except as required by law.

    5. Data Security: Appropriate measures will be taken to protect personal information from misuse, loss, or unauthorized access.

    6. Access and Correction: Members have the right to access and correct their personal information. 

Liability Disclaimer Policy

Purpose:
To clarify that TUCN does not provide professional or financial advice and holds no liability for personal or business decisions made by members based on information or resources provided.

Policy Statement:
The United Celebrant Network (TUCN) provides information, resources, and networking opportunities to support members in their celebrancy careers. TUCN does not take responsibility for members’ personal or business decisions or outcomes arising from the use of TUCN’s resources, events, or discussions. Members are advised to seek independent professional support when making significant personal or business decisions. By participating in TUCN activities, members acknowledge that TUCN is not liable for any direct or indirect consequences of decisions based on network resources or advice.

Policy:

TUCN does not provide professional or financial advice and is not liable for any personal or business decisions members make based on information provided. Members are encouraged to consult independent professionals for significant decisions.

Procedures:

  1. Disclaimer Statement:

    1. A liability disclaimer is displayed on all TUCN materials, websites, and registration forms to inform members of TUCN’s limitations in liability.

  2. Workshop and Event Disclaimer:

    1. Each workshop, webinar, and event begins with a statement clarifying that content is for educational purposes only and that TUCN is not liable for members’ decisions based on this information.

  3. Incident Reporting:

    1. If a member believes they have received incorrect or misleading information, they can report it to TUCN member support for review and resolution.

  4. Member Communication:

    1. A reminder email is sent annually to all members reiterating TUCN’s liability policy.

Platform Communication Policy

Purpose:
To establish clear guidelines for respectful and professional communication across all TUCN platforms, including forums, messaging, and comments on events.

Policy Statement:
All TUCN communication platforms, including but not limited to forums, chats, and messaging services, must be used respectfully and in alignment with TUCN’s values of support, inclusivity, and professionalism. Members are expected to adhere to TUCN’s community guidelines as outlined in the membership application form. Any form of harassment, inappropriate language, or unprofessional behaviour may result in disciplinary action, up to and including membership termination. Members are encouraged to report any communication breaches to TUCN for review and action as appropriate.

Policy:

All TUCN platforms are designed to foster a supportive, respectful environment. Members are expected to adhere to community guidelines, using communication channels professionally and respectfully.

Procedures:

  1. Guidelines Review:

    1. Upon joining, members receive an overview of TUCN’s communication guidelines and are required to agree to these guidelines as part of their membership application.

  2. Monitoring and Moderation:

    1. TUCN’s community moderators monitor forums, comments, and messages to ensure adherence to guidelines.

    2. Inappropriate posts or comments are flagged, and moderators take action as needed, which may include content removal or issuing a warning.

  3. Reporting Mechanism:

    1. Members may report any instances of inappropriate communication or guideline violations. Reports are reviewed confidentially by TUCN’s member support team.

  4. Escalation and Disciplinary Action:

    1. Members who repeatedly violate communication guidelines receive a formal warning. Persistent non-compliance may lead to temporary suspension or permanent removal from the network.

    2. TUCN maintains a record of all disciplinary actions related to communication violations.

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